MS ELAINE HENG

Head of Group Strategy, Innovation and Sustainability, OCBC

A board should be made up of diverse individuals with relevant knowledge, industry experience, independence and a variety of perspectives to generate effective challenges and discussions. This will enable a board tap to into its diversity of talent to offer strategic insights and perspectives gleaned from different lenses so that all considerations are taken for the desired outcome. It will guard against ‘group think’ and serve as an inspiration to its leadership team to adopt a growth mindset to seize opportunities for development and innovation. This is especially critical in the current era of constant disruption where consumer trends are fast evolving and businesses are challenged on all frontiers in the new normal.