Claire Chiang is co-founder of Banyan Tree Hotels & Resorts, senior vice president of Banyan Tree Holdings Ltd. and chairperson for China Business Development. She also chairs Banyan Tree Global Foundation Ltd., holds executive and non-executive directorships in three subsidiaries and companies affiliated with Banyan Tree Holdings and holds directorships in four family holding companies. She is a board director of Denmark based ISS A/S and Dufry AG, Switzerland.

Claire Chiang is a council member of the Singapore Chinese Chamber of Commerce and Industry and holds directorships in the Wildlife Reserves Singapore Conservation Fund and Mandai Safari Park Holdings. She also serves as chairman or member of several non-profit organisations.

Previously Claire Chiang served as a Singapore Nominated Member of Parliament for two terms (1997-2001). For her advocacy in social issues, she has won national and international awards, including the Public Service Star BBM in 2014 for her contribution to implementing work-life integration in Singapore.