Case Study Workshop by INSEAD’s Professor Randel Carlock on Tough Strategy Decisions: The Board, Chair and CEO’s Roles and Responsibilities

Date: 18 February 2016, Thursday

The Diversity Action Committee (DAC) partnered Professor Randel Carlock from INSEAD to hold a workshop that immersed participants in reviewing and discussing the roles and responsibilities of the board, the board chairman as well as the CEO in making decisions in the decision-making process. This was organized in response to massive positive feedback on the practice-oriented workshops held at DAC’s Conference for Women as Board Directors in September 2015.

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The workshop included small group discussions on the case study, ‘The HP-Compaq Merger: A Battle for the Heart and Soul of a Company 08/2010/5064 (Part A)’, where each group represented the role of a board member, chairman or CEO, and analysed questions posed by Professor Carlock.

Each group had engaging and in-depth discussions on the role they were assigned (board member, chairman or CEO), exploring the exact role and responsibilities they would have had to undertake, what was done well and what could have been done better.

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The session ended with each group sharing their assessment and Professor Carlock concluding by discussing the roles and responsibilities of a board and governance issues challenging a board of directors, chairman and CEO when there is a critical decision on the business’ future strategy.

Here’s what some of our participants said….

The workshop was a good opener in helping us understand Corporate Governance in a real life context and provided a pragmatic approach

The case study provides a great insight to what it takes to have an effective Board

His session today is very useful in bringing into sharp focus the roles of the various players and why it is so important to segregate the roles of the chair and CEO


Professor Randel S. Carlock

Dr. Randel S. Carlock is the first Berghmans Lhoist Chaired Professor in Entrepreneurial Leadership and founding Director of the Wendel International Centre for Family Enterprise at INSEAD. Carlock has over 25 years of management, governance and leadership experience serving as a CEO and Chairman of four companies he founded including a NASDAQ listed firm. He also trained and qualified in family therapy at the University of London’s Institute of Psychiatry.

Carlock is internationally recognized as the author or co-author of several articles, chapters, case studies and five books including When Family Businesses are Best with John L. Ward (English, Spanish, Chinese and Japanese, 2015) and Family Business on the Couch: A Psychological Perspective with Manfred Kets de Vries (2007).

He teaches EMBA, MBA, Masters courses and executive education programs as well as advising global business families and corporations on strategy, leadership, psychology, family business and governance.


Diversity Action Committee

The Diversity Action Committee (DAC) was formed in August 2014 with the objective of building up the representation of women directors on boards of companies in Singapore.  The Committee comprises 15 leaders and professionals from the private, people and public sectors.  The Committee is chaired by Mr Magnus Bocker, the former Chief Executive Officer Singapore Exchange Ltd, and its Adviser is Madam Halimah Yacob, Speaker of Parliament of Singapore.  For more information about DAC, please refer to


As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organisations. A global perspective and cultural diversity are reflected in all aspects of our research and teaching. With campuses in Europe (France), Asia (Singapore) and Abu Dhabi, INSEAD’s business education and research spans three continents. Our 150 renowned Faculty members from 34 countries inspire more than 1,300 degree participants annually in our MBA, Executive MBA, specialised master’s degrees and PhD programmes. In addition, more than 11,000 executives participate in INSEAD’s executive education programmes each year. More information about INSEAD can be found at


Diversity Action Committee and INSEAD reserve the right to cancel the conference or amend the date, schedule, venue and speaker(s) due to circumstances beyond our control.